FAQ
Feel Free to Ask
Can I get a sample?
Yes, we can provide 1–2 free samples. Customers only need to cover the door-to-door shipping cost. After your order is confirmed, we will refund the freight amount to your account as a discount. Thank you for your interest — we look forward to working with you!
Can you do OEM product？
Yes, of course, we have a professional R&D team to work on this, pls send your request to us for checking.
For Your Price , Can We Negotiation More?
Certainly, we have different prices for different order quantities and packing requirements, so please do not hesitate to contact us.
What Certifications Do Easylife Products Have?
CE, SGS, ISO
Easylife Purchasing
Can we do customized packaging?
Yes, it is ok based on the MOQ request.
I need a better offer, can we talk about it?
I understand your concern. The cost I quoted was based on our MOQ, so if the quantity is bigger than that, we will try to give a better offer for sure. Please send your final order quantity to us, and then we will check it carefully.
What is your suggestion for the logo on glass?
Usually, we do ink print or decal processing logo directly on glass, some customers need a removable sticker instead, which is also very normal, they all work with us.
What are the production and delivery lead times?
Depending on whether the product is in stock or not. If not in stock, the production time is generally 1 week after the order.
What is the minimum order quantity (MOQ) for Easylife？
Usually we do 600-1000pcs each item.
My company is small, can we do less quantity than MOQ ?
Well, pls send the quantity you need to buy, then we will check with the factories. If we have orders in hand to be produced together, we would like to do a small quantity for you. For normal items, we used to stock materials, so let’s check first, then come back to you. Thanks.
We want to print our logo on the item, may I know the cost it?
Normally, one color logo (less than 5cm width) will be around $01.5-0.20 per piece, for your kind reference.
Can We Printing Our Logo on Productor Use Our Designed Packaging or Change the Color?
Yes, we can, please contact us to get more details.
Easylife After-Sales Service
Are you dealing with online customers?
Yes, we are working with online customers from different countries, such as Amazon.com, Coupang, blibli, etc.
For future repeat order, can we get better offer?
We used to update our costs twice a year, and always try our best to give customer support as much as we can.
Can you give exclusivity to us for this item in our country?
Well, all exclusivity requests, especially for our patented designs, we have an order quantity request, and then we need to sign an agreement for it.
What do you do when we receive the broken glass products?
We will check and make sure that all products are packaged very well, and we will send you new ones if there are broken products.
